Have you ever tried to give remote assistance to a friend or relative when they\'ve had a problem with their computer? If you have then you\'ll know it\'s quite a challenge. With Teamviewer, available for free from http://teamviewer.com, you can connect to another computer (whatever platform Mac/PC) using an internet connection and take full control over it and lots more. assistance, computer, control, controlling, file, howto, mac, os, pc, presentation, remote, teamviewer, transfer, tutorial, windows